This reservation is protected by travel insurance. You can make an insurance claim on covered cancellations. You have a pending insurance claim. Please wait for the claim to be processed before requesting a refund here. Your claim has been approved. Funds received from an approved claim is in lieu of another refund.

Are you sure you wish to cancel? There is no way to undo this without re-booking the room(s) later at the future prices.

Your reservation is currently non-refundable. If you absolutely have to cancel, you may attempt to cancel it below, but instead of receiving a cash refund, we can offer you a free hotel voucher to the value of your reservation to be used for a future reservation. If you agree to receiving a voucher, you may attempt the cancellation below.

As a courtesy, we will attempt to cancel this booking with the hotel. If the hotel management approves, then we will issue you a hotel voucher to be redeemed against a future booking in the next year.

We cannot guarantee that the cancellation will be accepted.

Which email address would you like to send your reservation to?

Which mobile number would you like to text your reservation to?

Are you sure you want to refund the service fee of ?

Complete this form to issue a refund for . The refund cannot exceed

Email and fax a completed credit card authorization form.

We would like to offer you an immediate refund of to keep this booking as is and help reduce your overall cost for this stay.

If that works for you, then we'll immediately issue a refund of to your credit card and convert this booking to be non-refundable moving forward.